Important Information

Waiting time due to restricted shuttle capacity caused by the extreme and prolonged high temperatures
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The prolonged and unprecedented temperatures in the South East of England are affecting the air conditioning on board our shuttles. Due to the high level of traffic booked, we are currently unable to check-in any customers arriving more than two hours before their booked crossing time. We strongly recommend that you stock up with water and take a comfort break prior to arriving at our Folkestone Terminal.

During the busy summer months of July and August, we strongly advise that you check-in on time for your booked departure that is no earlier than 2 hours and no later than 45 minutes before.